Effective date: June 28, 2018
We use your data to manage and improve the Site and market our services. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect different types of information for various purposes to provide and improve our service to you.
Types of Data Collected
Cookies are files with small amount of data which may include an anonymous identifier to recognize you and your browser when making a return visit to the website. Cookies are sent to your browser from a website and stored on your device.
While using our “Contact Us” form, we ask you to provide us with certain Personally Identifiable Information (PII) that can be used to contact or identify you. PII may include, but is not limited to:
- Email Address
- First Name and Last Name
- Phone Number
- Cookies and Usage Data
We may also collect information on how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Site that you visited, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Further information on cookies can be found at: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
You can prevent the depositing of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that while disabling cookies will not materially affect your experience of this site it may impact other websites that you visit.
Third Party Cookies
The only cookies we use are from trusted third parties and they are either for analytics or social media purposes. The following section details the three, third-party cookies you may encounter on our site.
- Google Analytics is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
- WordPress Stats is similar to Google Analytics as it is also used to track and measure usage of this site so that we can continue to produce engaging content. For more information on WordPress Stats see the official WordPress Stats page
Facebook Pixels. Facebook Pixels are small pieces of software and are nearly invisible pixel-sized “dots” on our Website which create a link between your visit to our Website and Facebook. When the pixel loads, Facebook places a so-called “fr”-cookie on your computer, which helps Facebook to provide you with more personalized advertisements, but also to measure engagement and improve advertisements. This cookie has a lifespan of 90 days. More information on Facebook cookies can be found here: https://www.facebook.com/policies/cookies/. Please note that when the “fr”-cookie is placed, Facebook is able to follow your surfing behaviour across other websites which have implemented a Facebook Pixel or Facebook Social Plug-in.
Use of Data
Ingrained uses the collected data for various purposes:
- To respond to your enquiries for our services
- To notify you about changes to our services
- To provide customer care and support
- To provide and maintain the Site
- To monitor the usage of the Site
- To detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, will be transferred to and maintained on computers located in the EEA.
We do not sell or exchange your Personal Data
Disclosure of Data
Ingrained may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Ingrained
- To prevent or investigate possible wrongdoing in connection with the Site
- To protect the personal safety of users of the Site or the public
- To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Site (“Service Providers”), to provide the Site on our behalf, to perform Service-related services or to assist us in analysing how our Site is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Use of this website, like all websites means that our server retains information about visitors. We may use third-party Site Providers to monitor and analyse the use of our Site.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Before, during or at the end of a project we may take photographs of a client’s premises to record our work. These photos should not show any faces or other identifiable features. As such we don’t see them as PII. We may choose some of these photos to showcase our craftsmanship on Facebook or other marketing vehicles. If you would like us to not use your photos, please contact us.
Our Site does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that a child in your care has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.
Subject Access Request
Under the Irish Data Protection Acts and GDPR, people have enhanced rights to their own data. For example, a person can request a copy of their personal data held by us. If you wish to exercise these rights, please e-mail. Further information on your rights are explained here: https://www.dataprotection.ie
- By email: [email protected]